Cookies Policy

This Cookies Policy has been prepared in accordance with the requirements of the UK Privacy and Electronic Communications Regulations (PECR) and the UK GDPR. Similar rules apply across Europe as part of the implementation of the ePrivacy Directive.

This Cookies Policy applies to the services provided on this website (the „Service”). The Service does not automatically collect any information, except for information contained in cookies.

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, as well as to provide information to the website owner. Cookies typically contain the name of the website, the duration of storage, and a unique identifier.

The entity placing cookies on your device and accessing them is the operator of this website: MLK CLEANING SERVICES LTD.

Use of Cookies

Cookies are used for the following purposes:

  • To adjust the content of the website to your preferences and optimise the use of the website.
  • To create statistics that help us understand how users interact with the website, so we can improve its structure and content.
  • To ensure the security of the website and detect misuse of services.
  • To remember user preferences, such as selected language, region, or font size.
  • To provide users with advertising content tailored to their interests (where applicable).

Types of Cookies Used

We use two main types of cookies:

  • Session cookies – temporary files that remain on your device until you log out or leave the website.
  • Persistent cookies – remain on your device for the time specified in their parameters or until deleted by the user.

Within the Service we may use the following types of cookies:

  • Necessary cookies – required to enable you to use the website and its features.
  • Security cookies – used to ensure secure use of the Service.
  • Performance cookies – to collect information on how the Service is used.
  • Functional cookies – to remember your choices and personalise your experience.
  • Advertising cookies – to deliver advertising more relevant to your interests (if applicable).

Managing Cookies

In many cases, browsers allow cookies to be stored on your device by default. You can change your cookie settings at any time. These settings may be changed, in particular, to block the automatic handling of cookies or to notify you each time cookies are placed on your device. Detailed information about cookie management is available in your browser settings.

Restricting the use of cookies may affect some of the functionality of the website.

Cookies placed on your device may also be used by advertisers and partners cooperating with the website operator.

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Privacy Policy

This Privacy Policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

The Data Controller of your personal data is:

MLK CLEANING SERVICES LTD
Company number: 08943371
Registered office: 91 Carpenter Gardens, London, England, N21 3HH
Email: office@extract-clean.co.uk
Phone: 0203 092 9007

What Data We Collect

  • Identity data (name, surname, company name)
  • Contact data (phone number, email, postal address)
  • Service data (information necessary to perform our cleaning services)
  • Financial data (invoices, payments)
  • Technical data (IP address, browser type, cookies)

How We Use Your Data

Your personal data may be used for the following purposes:

  • Providing and managing our services
  • Processing payments and invoices
  • Responding to enquiries
  • Complying with legal and regulatory requirements
  • Marketing communications (where you have given consent)

Legal Basis

We process personal data based on:

  • Performance of a contract
  • Legal obligation
  • Legitimate interest
  • Consent

Data Sharing

We do not sell your data. We may share it with trusted service providers, accountants, legal advisors, IT providers, or authorities if required by law.

Data Retention

We keep your data only as long as necessary, typically for 6 years in line with UK accounting and legal requirements.

Your Rights

Under UK GDPR you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion (“right to be forgotten”)
  • Object to processing
  • Restrict processing
  • Data portability
  • Withdraw consent at any time

Complaints

If you believe your data protection rights have been violated, you can lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk.